Jump In to Love! Get your 25% discount on Jessica Sanchez Live In Concert Tickets on Feb 14 at the Smart Araneta Coliseum! Txt COUPON 523 to 9800 to download your coupon and to continue receiving upcoming Smart promos and discounts. Per DT-NCRI#0719S2013

NEW TO SMART REWARDS?

JOIN SMART REWARDS by clicking the logo of your SMART subscription

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1. What is SMART Rewards?

SMART Rewards is the loyalty program of SMART where you can get FREE items like SMS, bill rebates, internet time, discount coupons and more You can earn 5 points for every peso you top-up (for prepaid) or for every peso charged to your account (postpaid). You can convert these points to get free items . You can earn points even if you have not yet joined SMART Rewards but you will need to enroll for you to be able to use your points or to download mobile coupons. You can also get discounts from over 100 of your favorite establishments nationwide without having to use your points! To know more about discounts, click here.

2. How do I join SMART Rewards?

If you are a SMART Postpaid or SMART Prepaid subscriber, just text REWARDS to 9800 for free.

If you are a SMART Bro subscriber, just visit WebConnect and create an account.

3. How do I earn rewards points?

You can earn points for every peso topped-up (for prepaid) or for every peso billed to your account (for postpaid). Additionally, points are also given for the following:

4. How many points do I have?

For SMART Prepaid and SMART Postpaid subscribers, check your points by texting POINTS to 9800 for FREE.

For SMART Bro subscribers, log-in to WebConnect and click on INQUIRIES. SMART Bro subscribers with plug-it devices can use their SMART Bro log-in interface to text POINTS to 9800.

5. What can I get with my points?

You can convert your Smart Rewards points to avail of the following items:

6. How do I get discounts using my mobile phone?

When you join SMART Rewards, you get access to exclusive discounts from over 100 of your favorite stores nationwide. If you are a SMART Postpaid and SMART Prepaid subscriber, discount coupons can be downloaded straight to your mobile phone!

Just text COUPON <space>MERCHANT CODE to 9800 for free! To get a list of available merchant codes, just text DISCOUNTS to 9800 (free) or click here. to go to the Discounts page.

*Your points WILL NOT be deducted when downloading mobile coupons.
**Per coupon downloaded is P1.

7. How do I get discounts using my computer?

When you join SMART Rewards, you get access to exclusive discounts from over 100 of your favorite stores nationwide.

Available only to SMART Bro subscribers, discount coupons can be downloaded straight to your computer!

Click here to visit the discounts page and start downloading your free discount coupons!

8. For mobile phone users, what keywords do I need to remember?

Send the following keywords to 9800 for free:

POINTS - to find out how many points you have
REWARDS - to join SMART Rewards and get a list of free items you can get
DISCOUNTS - to get a list of merchant categories
DISC - to get a list of available discount coupons with the merchant number
COUPON - to download the merchant´s mobile coupon.

9. How do I earn points?

You earn points for every peso topped-up (for prepaid) or for every peso billed to their account (for postpaid). Additionally, points are also given for the following:

10. When will my rewards points be credited?

If you are using a SMART Prepaid or SMART Bro Prepaid account, your points will be credited to you within 48 hours upon successful reload.

If you are using a SMART Postpaid or SMART Bro Postpaid account, points will be credited to your account within 24 hours from your billing cut-off.

11. Can I earn points even without joining SMART Rewards?

Yes! You can earn points even if you have not joined SMART Rewards yet. But you will need to be enrolled to SMART Rewards to use your points.

12. Will my points expire?

Yes, points will be expired if unused for a certain period of time.

For non-registered subscribers, points will expire after six (6) months from the month the points were earned.

For registered subscribers, points will expire after twelve (12) months.

Example:
Jan 1, 2010 earned 100 points
Jan 15, 2010 earned 150 points
Feb 1, 2010 earned 200 points

If you have not joined SMART Rewards, points to be expired six months after (Aug 1) will be 250 pts (100+150).

If you join SMART Rewards at any time before the 7th month (Aug 1), the points earned in January will be expired twelve months after (Feb 1, 2011).

13. How many points do I have?

For SMART Prepaid and SMART Postpaid subscribers, just text POINTS to 9800 for free.

For SMART Bro subscribers, log-in to WebConnect and click on INQUIRIES. SMART Bro subscribers with plug-it devices can use their SMART Bro log-in interface to text POINTS to 9800.

14. I am a SMART Prepaid subscriber. What do I get from SMART Rewards?

For every P1 you top-up, you get 5 points. Accumulate your points and use them to claim free texts or even additional load!



Get exclusive discounts and freebies from over 100 merchants nationwide using your mobile phone!

And members-only access to many promos where you could win gadgets, movie or concert tickets, and more!

To join SMART Rewards, just text REWARDS to 9800 for free using your SMART Prepaid SIM. Terms and Conditions apply.

15. I am a SMART Postpaid subscriber. What do I get from SMART Rewards?

For every P1 charged to your bill, you get 5 points! Accumulate your points and use them to claim P50 off on your next bill. You can redeem multiple times to get more rebates off on your next bill.

You also get exclusive discounts and freebies from over 100 merchants nationwide using your mobile phone!

And, members-only access to many promos where you could win gadgets, movie or concert tickets, and more!

To join SMART Rewards, just text REWARDS to 9800 for free using your SMART Postpaid SIM. Terms and Conditions apply.

16. I am a SMART Bro Postpaid subscriber. What do I get from SMART Rewards?

For every P1 charged to your bill, you get 5 points! Accumulate your points and use them to claim P50 off on your next bill. You can redeem multiple times to get more rebates off on your next bill.

You also get exclusive discounts and freebies from over 100 merchants nationwide straight to your computer using e-coupons!

And, members-only access to many promos where you could win gadgets, movie or concert tickets, and more!

To join SMART Rewards, just text login to WebConnect for free. Terms and Conditions apply.

17. I am a SMART Bro Prepaid subscriber. What do I get from SMART Rewards?

For every P1 you top-up, you get 5 points. Accumulate your points and use them to claim 90 minutes of FREE internet time!

You can also get exclusive discounts and freebies from over 100 merchants nationwide straight to your computer using e-coupons!!

And members-only access to many promos where you could win gadgets, movie or concert tickets, and more!

To join SMART Rewards, just text login to WebConnect for free. Terms and Conditions apply.

18. Will my redeemed items expire?

Yes. Validity period is different for each item. Validity period will start from the time your redeemed item was credited to you. Please refer to the list of redeemable items here.

19. When will I get my redeemed item?

If you are using a SMART Prepaid or SMART Bro-Prepaid account, please allow 48 hours for the item/s to be credited to your account.

If you are using a SMART Postpaid or SMART Bro-Postpaid account, your items will be credited to you on your next bill-run.

20. What discounts and freebies do I get from SMART Rewards?

When you join SMART Rewards, you get exclusive discounts from over 100 partner merchants nationwide. Click here to see a list of available merchants sorted by categories.

You can also search for merchants by:
NAME - based on store/brand name
OFFER - based on the discount (%) they provide
EXPIRATION DATE - based on the date the offer ends

21. How do I get discounts using my mobile phone?

If you are a SMART Postpaid or SMART Prepaid subscriber, you can download discounts straight to your mobile phone as a mobile coupon.

Just text COUPON and send to 9800. To get a list of merchants and their store numbers, click here. Only P1 per coupon download. Your points will not be used to download mobile coupons.

22. How do I get discounts using my computer?

If you are a SMART Bro subscriber, you can download discounts straight to your computer as an electronic coupon! Just visit the DISCOUNTS page, look for a merchant of your choice and click on the merchant's logo. Follow the on-screen instructions.
Your points will not be used to download mobile coupons.

23. Do I need points to get discount coupons?

No. Your points will not be used for discount coupons.

24. What is a discount booklet and where can I get it?

For a quick reference on all of the available merchants and their offers, we are periodically releasing discount booklets. These booklets, one for SMART Buddy & Gold and another for SMART Bro, contain all you need to know to start enjoying exclusive perks, privileges and discounts from over 100 of our partner merchants nationwide.

Visit participating outlets of our partner merchants to get a copy.

25. Will my discount coupon expire?

Yes. Carefully note the validity date indicated in your coupon.

26. Why is the validity period on the mobile coupon I received different from the validity period shown in the SMART Rewards website, or in the discount booklet?

The validity period shown in the website and the discount booklet is the validity period of the offer. The mobile coupon displays the validity date of the coupon itself.

A mobile coupon is only valid on the day it was downloaded. However, you can still download mobile coupons several times while the offer is still valid.

27. Is the mobile coupon for free?

Mobile coupons are P1 per download. You do not need to use your points to download a mobile coupon.

28. Is the electronic coupon for free?

Yes. You do not need to use your points to download an electronic coupon.

29. What stores can I get discounts and free items from?

There are over 100 stores in eight categories to choose from: Body, Food, Home, Services, Shop, Travel, Bar, and Fun. Â For a complete list of available offers from our partner merchants, please click here.

30. What do I do if I have problems with a partner merchant?

Please call our hotline.

For SMART Postpaid and Prepaid subscribers, please call *888 for free using your SMART SIM.

For SMART Bro subscribers, please call *1888 for free using your SMART SIM or landline at 672-7277 (toll free at 1-800-672-7277) using any PLDT landline.

31. What is WebConnect?

WebConnect is our subscriber portal where you can see information regarding your account. It is also where SMART Bro subscribers can register to SMART Rewards and get free items from joining.

32. What is SMART Rewards Craze?

SMART Rewards Craze is the online auction game for SMART Rewards registered subscribers. Play the game and bid for the featured item of the month such as an Apple iPod, HP Printer, Nokia cellphone and more!

To play, just create an account for free here!

33. Why do I receive messages from SMART Rewards?

SMART Rewards sends you messages pertinent to your involvement with the program such as notifications on your expiring points and offers from our partner merchants which we believe you might be interested in.

These messages sent to you are ALWAYS for free.

If you do not want to be updated by SMART Rewards regarding your expiring points and other related advisories, just text REWARDS OFF to 9800 for free (open only to SMART Buddy, Gold and Bro Plug-it users). You can always resume getting updates by texting REWARDS ON to 9800, also for free.